Question HOW CAN I MAKE SURE ITEM ARE GOLD?
AnswerEach of YAMA’s items are stamped with both our brand logo and the gold alloy. 585 stands for 58.5% fine gold, which is known as 14K gold, 750 stands for 75% fine gold, which is known as 18K gold.
Each product is delivered with a certificate of authenticity produced by YAMA for your own piece of mind.
Question WHAT IF I NEED THE ITEM WITHIN A FEW DAYS / WEEK?
AnswerIn this case we can offer collection pieces or in-stock items only, since any personalization adds process time.
Please make sure we have your selected item in stock – ready to ship – before ordering.
All items are shipped via a fully insured carrier to any location, internationally.
Our shipping is fast and accurate. Items take around 2-3 days to arrive to your doorstep.
Question IS YAMA's BESPOKE SERVICES FOR ENGAGEMENT RINGS ONLY?
AnswerNot at all.
We design for all occasions: birthdays, anniversaries, birth (push gifts), weddings and more.
Please view this page for more inspiration.
Question IS IT POSSIBLE TO DESIGN WITH A STONE I ALREADY OWN?
AnswerYES.
If you already own a stone, we would be happy to work with you, and design the perfect setting to enhance it.
Better delivering it to us before designing process starts, so that we could plan the ring around the existing stone, and scan it accurately to our design software.
Question WILL I BE CHARGED BY ADDITIONAL TAX?
AnswerMost orders to the USA are tax free.
All other international shippings (EU, ASIA, AU) are subject to state sales tax.